Privacy
Privacy Policy
Your privacy is important to us. This policy explains how The Medical Partners Group collects, uses and protects your information on this website.
Privacy statement
How this website handles information
Effective date: August 20, 2026.
The Medical Partners Group is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Statement of Privacy applies to The Medical Partners Group website and governs data collection and usage. By using The Medical Partners Group website, you consent to the data practices described in this statement.
Collection of your personal information
The Medical Partners Group collects personally identifiable information that you choose to provide, such as your e-mail address, name, home or work address or telephone number. The Medical Partners Group also collects anonymous demographic information, which is not unique to you, such as your ZIP code, age, gender, preferences and interests.
The interactive patient forms on this website run entirely in your browser. Values you enter into those forms are not uploaded, saved or sent to the practice through this website.
There is also information about your computer hardware and software that is automatically collected by The Medical Partners Group. This information can include your IP address, browser type, domain names, access times and referring website addresses. This information is used by The Medical Partners Group for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of The Medical Partners Group website.
Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through public areas of this website or other public channels, this information may be collected and used by others.
The Medical Partners Group encourages you to review the privacy statements of websites you choose to link to from The Medical Partners Group website so that you can understand how those websites collect, use and share your information. The Medical Partners Group is not responsible for the privacy statements or other content on websites outside of The Medical Partners Group website.
Use of your personal information
The Medical Partners Group collects and uses your personal information to operate The Medical Partners Group website and deliver the services you have requested. The Medical Partners Group may also use your personally identifiable information to inform you of other products or services available from The Medical Partners Group and its affiliates, and may contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.
The Medical Partners Group does not sell, rent or lease its patient or customer lists to third parties. The Medical Partners Group may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. In addition, The Medical Partners Group may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to The Medical Partners Group, and they are required to maintain the confidentiality of your information.
The Medical Partners Group does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.
The Medical Partners Group keeps track of the pages our visitors view within this website in order to determine which services and resources are the most popular. This data is used to improve the organization and content of the website.
The Medical Partners Group website will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on The Medical Partners Group or the site; (b) protect and defend the rights or property of The Medical Partners Group; and (c) act under exigent circumstances to protect the personal safety of users of The Medical Partners Group website, or the public.
Cookies
Cookies and tracking
A cookie is a small text file that is placed on your device by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer, and a cookie can only be read by a web server in the domain that issued it to you.
This website does not currently use cookies for analytics, advertising or tracking, and it does not require cookies to display practice information or to use the browser-only patient forms.
Most web browsers let you review, block or delete cookies through your browser settings. If the practice later introduces website features that rely on cookies, this statement will be updated to describe them and the choices available to you.
Protected health information
HIPAA and your health information
As a healthcare provider, The Medical Partners Group is a covered entity under the Health Insurance Portability and Accountability Act of 1996 (HIPAA). Protected health information that we collect in the course of providing care, such as your medical records, treatment information, and billing records, is used and disclosed in accordance with HIPAA, its implementing regulations, and applicable state law.
This Statement of Privacy governs information collected through this website. Our handling of your protected health information is governed by our Notice of Privacy Practices, which describes how your health information may be used and disclosed and how you can exercise your rights, including requesting access to your records, requesting corrections, and receiving an accounting of disclosures. A copy of the Notice of Privacy Practices is available at our office and on request.
Please do not send medical information by standard email or text message; these are not secure channels. For clinical questions, or to exercise your rights regarding your health information, call the practice at 559-221-7500 or contact our office in writing.
Retention and deletion
How long information is kept
Data retention
The Medical Partners Group retains your personal information only for as long as it is necessary to provide you with our services and for the purposes described in this statement, or as required to comply with our legal, regulatory, tax, accounting, and reporting obligations. Because we are a healthcare provider, certain medical and billing records are subject to mandatory retention periods under applicable federal and state laws (for example, HIPAA and state medical record retention requirements), and we will retain those records for the minimum period required by law. When your information is no longer needed and is no longer subject to a legal retention obligation, we will securely delete, destroy, or de-identify it.
How to request deletion of your data
You have the right to request that we delete the personal information we hold about you. To request deletion of your personal data, email us at info@ncaremd.com with the subject line “Data Deletion Request”, or call the practice.
When we receive your request, we will verify your identity and delete your personal information within 30 days, except for information we are legally required to retain (such as medical and billing records subject to mandatory retention periods). Once any required retention period expires, that information will also be securely deleted or de-identified. We will confirm in writing once your request has been completed.
Security and updates
Protecting information and reaching us
Security of your personal information
The Medical Partners Group secures your personal information from unauthorized access, use or disclosure. The Medical Partners Group secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.
Changes to this statement
The Medical Partners Group will occasionally update this Statement of Privacy to reflect practice and patient feedback. The Medical Partners Group encourages you to periodically review this statement to be informed of how The Medical Partners Group is protecting your information.
Contact information
The Medical Partners Group welcomes your comments regarding this Statement of Privacy. If you believe that The Medical Partners Group has not adhered to this statement, please call us at 559-221-7500 or write to us at 568 E. Herndon Avenue, Suite 102, Fresno, CA 93720. We will use commercially reasonable efforts to promptly determine and remedy the problem.
Communications
Text messages, email and how to opt out
When you provide your mobile phone number and consent to receive text messages, The Medical Partners Group may use SMS to communicate with you about appointment reminders, lab results, billing notifications and important health updates. You can opt out at any time by replying STOP to any message. Your consent to receive SMS messages is separate from your agreement to our general Terms of Use and is voluntary. Standard message and data rates apply. For more information, see our SMS terms and consent page.
No sharing of mobile information
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All text messaging originator opt-in data and consent will not be shared with any third parties. Text messaging opt-in data and consent will only be shared with vendors and service providers acting on our behalf solely to deliver the text messaging service (such as our SMS platform provider), and such parties are contractually prohibited from using this information for any other purpose.
Opt-out instructions
To stop receiving text messages, reply STOP. You will receive a confirmation that you have been unsubscribed and will no longer receive SMS/MMS communications from The Medical Partners Group. You may reply START at any time to subscribe again.
Email preferences
You may opt out of non-essential email communications from the practice at any time by calling the office.
Help and support
For assistance with SMS communications, reply HELP to any message or call the practice at 559-221-7500.
View SMS Terms and Consent